Shipping Policy

Shipping Policy

Your gadgets, delivered with care. This page explains processing times, delivery windows, tracking, packaging, backorders, holidays, and everything else you need to know.

1) General Overview

At SavyTechGadgets.com, we believe shipping should be simple, transparent, and reliable. We currently ship to customers across the United States and are working to expand into additional regions. Orders are carefully packed and dispatched from our fulfillment partners using major carriers. Our goal is to minimize wait times while keeping you fully informed from checkout to delivery.

Current coverage: All 50 U.S. states including Alaska and Hawaii, plus Puerto Rico. Some oversized items may have specific carrier limitations; if that affects your order, we’ll contact you quickly with alternatives.

  • Standard processing time: 1–3 business days (Mon–Fri, excluding holidays).
  • Peak season processing: 3–5 business days during high‑volume events (e.g., Black Friday/Cyber Monday).
  • Same‑day processing: Orders placed before 12:00 PM Eastern may ship the same business day when inventory and carrier pickup windows allow.
  • Tracking: A shipment confirmation email with tracking details is sent as soon as your package leaves our facility.

2) Processing Times

Processing time refers to the window in which we verify your order, prepare it for dispatch, print labels, and hand it off to the carrier. This timeframe is separate from the transit time quoted by the shipping method you select at checkout.

Standard Processing

Typical orders are processed within 1–3 business days. If we anticipate any additional delay (for example, quality checks on fragile devices or bundled kits), we’ll notify you via email. Most orders move faster than the outer bound of this range.

Peak Season Processing

During peak shopping periods, our team scales up fulfillment capacity. Even so, your order may require 3–5 business days to process. We monitor cut‑off times closely and communicate adjustments on banners or checkout notices.

Example: If you select a 3‑day shipping option and we require 2 business days to process, the estimated end‑to‑end time would be ~5 business days. Carrier transit begins after processing completes.

3) Domestic Shipping (USA)

We partner with USPS, UPS, and FedEx to balance speed, reliability, and coverage. The carrier used may vary based on item size/weight and your destination. Final rates are calculated at checkout.

Standard Shipping

  • Transit: 5–10 business days
  • Cost: Free on orders $75+; otherwise flat rate $7.95
  • Typical carriers: USPS Ground Advantage or UPS Ground

Standard is the best value option for most orders. Transit times may be slightly longer to remote ZIP codes, Alaska, Hawaii, and Puerto Rico.

Expedited Shipping

  • Transit: 2–4 business days
  • Cost: Calculated at checkout (varies by weight/zone)
  • Typical carriers: UPS 3 Day Select, FedEx Home/Ground Economy upgrades

Choose expedited for time‑sensitive gifts or events. Please note that carrier service days are business days and may exclude weekends/holidays.

Express Shipping

  • Transit: 1–2 business days
  • Cost: Calculated at checkout
  • Typical carriers: UPS Next Day Air, FedEx Express

Our fastest option for urgent needs. A signature may be required on high‑value shipments. Weather and operational exceptions can still impact overnight guarantees.

About weekend delivery

Some carriers deliver on Saturdays and/or Sundays in select ZIP codes. This varies by service level and region and is not guaranteed for every shipment.

4) Tracking Your Order

After dispatch, you’ll receive an email containing your tracking number and a link to the carrier’s tracking page. You can also visit our site’s Track My Order page (usually linked in the header or footer) and paste your number there. It can take up to 24 hours for tracking to display the first scan.

  • Multiple items? Your order may ship in more than one package. If so, you’ll receive separate tracking numbers for each parcel.
  • Status stuck? If a tracking status doesn’t update for a few days, it’s usually due to consolidated scanning or a minor delay at a regional hub.
  • Delivery photos: Some carriers capture a proof photo at delivery in eligible regions; availability varies.

5) Address & Shipping Restrictions

We ship to street addresses, PO Boxes, and APO/FPO where supported by the carrier and item type. For certain oversized products, PO Boxes and military addresses may not be eligible, in which case we’ll reach out with alternatives.

Remote & Non‑Contiguous States

Deliveries to Alaska, Hawaii, and Puerto Rico usually arrive in 7–14 business days, depending on service selection and carrier routing. Weather and air transport capacity can influence timelines.

Address Accuracy

Please double‑check your shipping address at checkout. Apartment, suite, or unit numbers are essential for multi‑tenant buildings. Once processing begins, address edits are not guaranteed.

6) Delays, Lost or Stolen Packages

We continuously monitor carrier performance and advocate on your behalf. While most shipments arrive within estimates, occasional delays may occur due to weather events, carrier network congestion, or operational exceptions.

7) Returns Due to Address Issues

If a shipment is returned to sender because of an incorrect, incomplete, or undeliverable address, we’ll promptly email you. You can choose:

  • Reshipment to a corrected address (a re‑delivery fee may apply, typically $7.95 for Standard).
  • Refund to the original payment method, minus the original shipping cost once the parcel is received back at our facility.

To avoid returns, please ensure apartment/unit details are included and that someone can receive packages if a signature is required on high‑value orders.

8) Eco‑Friendly Packaging

We’re committed to reducing environmental impact without compromising product safety. Our packaging program focuses on recyclable and right‑sized materials.

  • Use of recyclable cardboard boxes and kraft paper fillers whenever possible.
  • Transition away from virgin plastic air pillows; when used, we aim for recycled‑content options.
  • Right‑sizing cartons to reduce dimensional weight and emissions.
  • Encouraging customers to reuse or recycle packaging where local programs exist.

Fragile electronics may still require bubble or foam protection to arrive safely. We continue testing sustainable alternatives and will share updates as we scale them.

9) Pre‑Orders & Backorders

Some high‑demand releases are offered as pre‑orders or may temporarily enter backorder. Transparency is key—look for badges and notices on the product page and at checkout.

Pre‑Orders

Pre‑order items ship on or shortly after the manufacturer’s release date. We’ll keep you informed via email if the vendor adjusts timelines. Your payment method may be authorized at checkout and captured closer to the ship date depending on the gateway.

Backorders

If an item is out of stock, we’ll provide an estimated restock window. When restock is expected within two weeks, we may hold your order unless you request a split‑ship or refund. If restock extends beyond two weeks, you can choose to wait, swap to an in‑stock alternative, or receive a full refund.

10) Signature & Delivery Security

For high‑value orders (typically $250+), a signature may be required to reduce the risk of loss or theft. If you won’t be available, consider redirecting to a staffed location, such as a UPS Access Point or FedEx OnSite, where offered.

  • Photo ID may be required for pickup from access points.
  • Carriers cannot leave signature‑required parcels unattended.
  • We cannot request that carriers ignore signature requirements after a parcel is in transit.

11) International Shipping (Coming Soon)

We’re building capabilities to serve customers in Canada, the UK, the EU, Australia, and New Zealand. When launched, international orders will display final shipping options and estimated taxes at checkout where supported. Please note:

  • Duties & Taxes: Import duties, VAT/GST, and customs fees are the recipient’s responsibility unless otherwise indicated at checkout.
  • Customs Inspections: Border agencies may hold packages for review, which can extend delivery timelines beyond carrier estimates.
  • Returns: International return shipping costs are typically higher; we’ll publish country‑specific guidance before launch.

12) Holiday Cut‑Offs & Peak Seasons

Carrier networks experience extraordinary volume during holidays. To increase the likelihood of pre‑holiday delivery, order before the suggested dates below. These are conservative planning dates and may be adjusted annually based on carrier advisories.

Holiday Standard Expedited Express
Christmas (Dec 25) Order by Dec 10 Order by Dec 18 Order by Dec 20
Valentine’s Day (Feb 14) Order by Feb 7 Order by Feb 10 Order by Feb 12
Mother’s Day (2nd Sun in May) Order by Apr 29 Order by May 6 Order by May 8

Dates are recommendations, not guarantees. Weather and carrier advisories can change. We’ll post updates on banners or at checkout if carriers issue revised guidance.

13) Damaged, Defective, or Incorrect Items

Your satisfaction is our priority. If something arrives damaged, defective, or not as described, contact us within 7 days of delivery with your order number and photos. We’ll assess and resolve quickly—typically with a replacement shipment or a full refund to your original payment method.

  • Keep all original packaging until your case is resolved; carriers may request inspection.
  • For bundles, we may replace only the affected component rather than the entire set.
  • If a return label is required, we’ll provide one via email.

14) Contact & Support

Need help with a shipment already on the way, or planning a time‑sensitive gift? We’re here to help.

  • Email: support@savytechgadgets.com (responses within 1 business day, Mon–Fri)
  • Contact Form: Visit our Contact Us page to open a ticket with attachments.
  • Live Chat: Rolling out soon—watch for the chat bubble on the lower right of our site.

15) Policy Updates

We periodically update this page to reflect new carriers, regions, or service improvements. The version date below indicates the most recent update. For archived versions, contact support and we’ll be glad to share historical policy snapshots.

Last updated:

Shipping FAQ

Prefer quick answers? Expand the questions below. These accordions mirror key sections above with concise, customer‑friendly guidance.